Privacy Policy
Reviewed:
Calab.ai Pty Ltd (“we”, “us”, “our”) respects your privacy. This policy explains how we handle personal information when you use our website, speak with our team, or engage our AI and automation services (including deployments of our NeuralOps framework on Microsoft Azure). We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and—where applicable—international laws such as the GDPR (EU/UK) and CCPA (US).
1. What We Collect
- Contact details:name, email, phone, company, role.
- Website usage:IP address, device/browser details, pages viewed, and similar analytics.
- Client data:information shared to deliver our services (e.g., process data, system and automation logs) limited to what’s necessary for agreed purposes.
- Communications:emails, meeting notes, and support interactions.
2. How We Use Information
- Respond to enquiries and deliver, operate, and improve services.
- Support secure deployments within your tenant (e.g., Azure).
- Provide updates, technical notices, and relevant opportunities.
- Meet legal, contractual, security, and compliance obligations.
We only use information for the purpose collected or another lawful purpose with consent where required.
3. Sharing & Disclosure
- Service providers & partners:under contract and confidentiality to help deliver our solutions.
- Legal/regulatory:where required by law or to protect rights and safety.
- Business transfer:if we undergo a merger, acquisition, or similar change, with appropriate safeguards.
We do not sell personal information.
4. Storage & Security
We apply enterprise-grade safeguards (encryption in transit/at rest where applicable, access controls, logging, and governance). Client data is typically hosted on Microsoft Azure or within your organisation’s tenant for control and compliance.
5. Retention
We retain information only as long as necessary for the purposes above or to meet legal, tax, accounting, or regulatory requirements.
6. Your Rights
You may request access, correction, or deletion of your personal information. If you are in the EU/UK, you may also have rights to data portability and to object or restrict certain processing. Contact us using the details below.
7. Cookies & Analytics
We use cookies and similar technologies to improve site performance and analyse traffic. You can control cookies via your browser settings; some features may not function properly if disabled.
8. Changes to this Policy
We may update this policy from time to time. The latest version will be published here with the review date above.